Urban Box Chain

Orders are delivered within 5–7 business days depending on your location.

Yes, COD is available on eligible pincodes.

Yes, we offer 07 days return from the date of delivery (terms apply).

Our jewellery is designed for long-lasting shine with proper care. Avoid contact with water, perfume, and chemicals for best durability.

Yes, We Offer Genuine 925 Sterling Silver Jewellery with Hallmark and Certification

Yes, our pieces are skin-friendly and made for comfortable daily wear.

925 Sterling Silver’s natural silver colour will not fade. However, if the piece is gold plated / rose gold plated, the plating may fade over time depending on usage and care. However, with proper care, your jewellery will stay beautiful for longer.

Yes, orders can be cancelled before dispatch. Once shipped, cancellation is not possible.

Once your order is shipped, you will receive a tracking link via SMS/WhatsApp/email. You can also track it anytime from the “Track My Order” link in our website footer.

If your item arrives damaged, contact us within 24 hours with an unboxing video and we’ll assist you.

Store in a dry place, avoid moisture, and wipe gently with a soft cloth after use.